August 6, 2009

Cooler Email: The Basics Pt. 1: What It Is (And Isn't)

Heard about Cooler Email? Just started volunteering for the Surfrider Foundation? Been tasked with communicating with your public about your chapter's issues, events, and happenings? Cooler Email is a tool and online service that the Surfrider Foundation has contracted with for FREE use by our chapters. This is a very basic rundown of what it is designed to do, and what it is NOT!

Part 2 and Part 3 go into the basics of Getting Started, and Sending Your First Blast.

Cooler Email IS:
  • for sending out "one to many" email messages from a chapter to the public.
  • an active way to increase the read rates of your email messages and decrease the chance that they get filtered out due to spam trapping.
  • a tracker for seeing how well your communications are being received, via graphs, statistics, and reports.
  • capable of importing email lists from other applications (ex. Yahoo, Outlook, etc.), some of which you may currently be using (inefficiently!) for email communications.
  • capable of integration on your chapter's website via a signup form, which can be stylized however you like.
  • capable of managing and gracefully handling bounces, unsubscribers, and duplicates.
  • capable of sending out any email that you can design and that modern email technology can handle.
  • a provider of basic design templates for your emails.
  • free for your chapter, no matter how many emails you send.

Cooler Email IS NOT:
  • an email program. It's not a replacement for Gmail, Yahoo!, Outlook, Thunderbird, Surfrider.org webmail, etc. You should continue to actually read and write standard emails via the program of your choice.
  • an email address, or a provider of an email address. If you need a surfrider.org chapter address, please contact the writer of this blog, your chapter's regional coordinator, or Ed Mazzarella (director of chapters).
  • An activist listserv. It is not for ongoing back and forth communications . It is not specifically designed for generating discussions.
  • for sending out emails containing more than basic information, instructions, or explanations... tho it can be used for alerting and linking to webpages that may contain more comprehensive information.
  • perfect, but can do most of what you need with some learning and training, and training from Surfrider is always available.

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